How to Avoid Mistakes When Hiring Catering Staff in Chicago

 When planning an event in Chicago, hiring the right catering staff can make all the difference in creating a memorable experience for your guests. However, finding reliable and professional servers can be a daunting task, especially in a bustling city like Chicago. Avoiding common mistakes when hiring catering staff is crucial to ensure a seamless event execution and a positive experience for everyone involved. In this blog, we'll explore some essential tips to help you navigate the process of hiring catering staff in Chicago and avoid potential pitfalls.

1. Start Early: Don't Wait Until the Last Minute

One of the biggest mistakes event planners make is waiting until the last minute to hire waitstaff. In a city like Chicago, where events are a regular occurrence, the demand for experienced servers can be high, and the best talent may already be booked. Start your search well in advance, ideally at least a month before your event, to ensure you have access to a wider pool of qualified candidates.

2. Define Your Staffing Needs Clearly

Before you begin your search for waitstaff, take the time to clearly define your staffing needs. Consider factors such as the number of guests, the type of event (sit-down dinner, cocktail party, buffet, etc.), and any specific dietary requirements or special requests. This information will help you determine the number of servers required and the specific skills and experience needed to ensure efficient service.

3. Verify Credentials and Experience

While it's tempting to hire the first available servers you come across, it's essential to thoroughly vet their credentials and experience. Ask for references from previous employers or clients and follow up on them. Additionally, inquire about any relevant certifications or training they may have received, such as food safety certifications or alcohol service certifications, if applicable.

4. Consider Personality and Professionalism

Excellent service goes beyond just delivering food and drinks. The catering staff you hire should possess a friendly and professional demeanor, as they will be representing your event and interacting directly with your guests. During the interview process, assess their communication skills, attention to detail, and overall professionalism to ensure they are a good fit for your event.

5. Provide Proper Training and Briefing

Even experienced catering staff may need specific training or briefing for your event. Ensure you provide them with detailed information about the event schedule, menu items, dietary restrictions, and any special requests or instructions. This will help them better understand your expectations and deliver a consistent level of service throughout the event.

6. Consider Staffing Agencies or Event Professionals

If you're feeling overwhelmed by the process of hiring individual servers, consider working with a reputable staffing agency or event professionals in Chicago. These companies have access to a pool of pre-screened and trained waitstaff, saving you time and effort in the hiring process. Additionally, they often provide backup staff in case of last-minute cancellations or no-shows.

7. Pay Fair Wages and Treat Staff with Respect

While budget constraints are a reality for many events, it's essential to pay fair wages to your waitstaff. Underpaying or taking advantage of staff can lead to poor service, high turnover, and a negative reputation. Additionally, treat your catering staff with respect and acknowledge their hard work, as they play a crucial role in the success of your event.

8. Communicate Expectations and Provide Feedback

Clear communication is key when working with waitstaff. Before the event, ensure they understand your expectations regarding dress code, arrival times, and any specific service requirements. During the event, provide feedback and guidance as needed to ensure a consistent level of service. After the event, take the time to thank them for their hard work and provide constructive feedback for future improvement.

By following these tips, you can avoid common mistakes when hiring catering staff in Chicago and create a positive experience for both your staff and your guests. Remember, a well-trained and professional catering staff can make a significant impact on the overall success of your event, so investing time and effort into the hiring process is well worth it.